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The Pelham London - Starhotels Collezione, London

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From321US$ /night
Check-in
05Jun2025
Check-out
06Jun2025
Rooms and Guests2 Guests, 1 room
Key details

About the Hotel

15 Cromwell Place, London, United Kingdom, SW7 2LA

The Pelham London - Starhotels Collezione is an elegant luxury boutique hotel situated in South Kensington, featuring a blend of contemporary and classical design. This 5-star hotel offers fine dining at La Trattoria by Michelin-starred chef Alfredo Russo, a fitness room, and pet-friendly accommodations.

Rooms & Amenities

The Pelham offers 52 uniquely designed rooms and suites, each featuring luxurious furnishings, including fluffy robes and slippers, a minibar, and Penhaligon's bath products. Rooms like the Deluxe double offer views of South Kensington, while the Mews Suite has a separate entrance and is ideal for longer stays.

Dining Options

Dining at The Pelham centers around La Trattoria, which serves traditional Italian cuisine with a modern twist. Guests can enjoy a varied breakfast menu and the signature Pelham Cream Tea, featuring homemade scones and premium jam.

Business & Events

The Pelham features five versatile meeting rooms that can accommodate up to 45 guests. A professional in-house event team is available to facilitate events and provide tailored services.

Location & Accessibility

Surrounded by major cultural attractions such as the Victoria and Albert Museum, The Pelham is in proximity to notable shopping destinations including Harrods. Transportation options include South Kensington and Gloucester Road tube stations within walking distance.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Executive Triple Room
Max:
3 persons
28 m² 
Bed options:
1 Single Bed or 1 Double Bed
City view
Shower
Coffee machine
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Cosy Double Room
Max:
2 persons
22 m² 
Bed options:
1 Double bed
Shower
Coffee machine
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Junior Suite
Max:
3 persons
30 m² 
Bed options:
1 King-size bed
City view
Shower
Coffee machine
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre
London 3.6 km
Airports
London City (LCY) 18.1 km
London Heathrow (LHR) 23.1 km
Train
London Victoria Station 2.2 km
Underground
South Kensington Tube Station200 m
Bus
Bus stop100 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Off-site car park
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Patio
  • Tea and coffee facilities
  • Armchair
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

15 Cromwell Place, London, United Kingdom, SW7 2LA
Map view
street view
15 Cromwell Place, London, United Kingdom, SW7 2LA
Nearby
Museum
Victoria and Albert Museum
340 m
Museum
Science Museum
440 m
81 Fulham Road Chelsea
Michelin House
540 m
Restaurants
Muriel's Kitchen
80 m
South Kensington 1-3 Pelham Street South Kensington
Khan's of Kensington
90 m
3 Harrington Road South Kensington
Jia
70 m
1 Harrington Road
The Drawing Rooms
100 m
10 Harrington Road The Ampersand Hotel
Maitre Choux
110 m
15 Harrington Road South Kensington
La Trattoria by Alfredo Russo
30 m
15 Cromwell Place The Pelham
Apero
130 m
2 Harrington Road The Ampersand Hotel
Rocca
140 m
73 Old Brompton Road
Snowflake Luxury Gelato
70 m
42-44 Thurloe Street
Sole Luna
100 m
34 Thurloe Street

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Location
Luxurious rooms
Language barriers
Limited dining options
7.6/10
Very good
Rooms
6.7
Location
9.1
Service
8.4
Dining
7.0
Guest reviews
7.6/10
based on 10 reviews
4.5/5 based on 1080 reviews
8.4
8.4/10 based on 946 reviews
#194 of 1,140 hotels in London based on Tripadvisor
Chris
United Kingdom, May  2024
7.8/10

The hotel is conveniently located with easy access to tourist attractions, museums, and transportation options. The rooms offer comfort and necessary amenities, although some may need decor updates. The service is exceptionally friendly and helpful, with standout staff members making the stay more enjoyable. The dining options provide a good variety of quality selections. Overall, a great choice for a stay in this bustling area.

Rooms
7.0
The rooms were equipped with all comforts, but some may require redecoration.
Service
9.0
The service was very friendly and attentive, particularly from Daniella and Christian. Various amenities were available for convenience.
Location
8.0
The hotel's location is perfect for tourists, offering easy access to museums, parks, and transportation.
Dining
7.0
The dining experience offered a wide selection of high-quality options, but some service aspects could be improved.
Facilities
8.0
The facilities provided various services like room service and laundry, enhancing the overall stay.
Clifford
United Kingdom, March  2024
7.8/10

The hotel location is perfect, just across the tube station, making it wonderfully central with easy access to key attractions. The rooms, though expensive, were not as spacious as expected, with a narrow corridor causing inconvenience. The service was exceptional, with staff going above and beyond to assist in any situation. Dining options were limited, but served in a fancy atmosphere. Overall, a great stay with some room for improvement.

Rooms
6.0
Room size was not as pictured, with a narrow corridor making movement difficult.
Service
9.0
The staff was super friendly and attentive, going out of their way to assist.
Location
9.0
The hotel's location is perfect, just across from the South Kensington tube station.
Dining
7.0
Limited dining choices but served in a fancy atmosphere.
Facilities
Facilities met expectations.
Alexander
United Kingdom, March  2024
8.0/10

My stay at the hotel was a mixed experience. Although the room was generally very dark and old-fashioned, it was well-appointed with nice amenities. The service, with the honesty bar, was very helpful and attentive. The location was amazing, perfect for exploring Kensington and Chelsea, but the dining experience was average. Overall, it was a decent stay with some room for improvement.

Rooms
7.0
The room was generally very dark and old-fashioned, but well-appointed with nice amenities.
Service
9.0
The service, with the honesty bar, was very helpful and attentive.
Location
10.0
The location was amazing, could not be better placed for Kensington and Chelsea, the museums, Hyde Park, all there, and the tube.
Dining
6.0
The dining experience was only ok, with concierge service being lacking at times.
Facilities
8.0
The hotel offered various amenities suitable for a comfortable stay.
Sam
United Kingdom, December  2023
6.6/10

I had mixed feelings about this hotel. The rooms were dimly lit and had tired, stained wallpaper from room to room, and they were a lot smaller than I expected. On the bright side, the service was a bit unreliable, but Daniella at the front desk was a standout. The location couldn't have been better, with great positioning near the tube and museums, and right across from South Kensington tube station. The dining experience was okay, a bit delayed, but traditional local cakes were a nice touch. Despite some drawbacks, the facilities were decent.

Rooms
5.0
The rooms were dimly lit, tired, and had stained wallpaper. Smaller than expected.
Service
7.0
The service was a bit unreliable overall, but Daniella at the front desk was a standout.
Location
8.0
The location lacked a bit of finesse but was great positioning near the tube and museums.
Dining
6.0
The dining experience was a bit delayed but with traditional local cakes.
Facilities
7.0
The facilities were decent.
William
United States, November  2023
7.6/10

I had a mixed experience at the hotel. The rooms, though slightly small, were furnished luxuriously. The check-in process was a bit delayed, but the hotel's location was perfect for exploring London. The dining options could be improved, but overall, it was a convenient stay.

Rooms
8.0
The rooms were on the small side but furnished with high-quality accessories typical of a 5-star hotel. Despite a minor delay in check-in, they were cozy and well-equipped.
Service
7.0
The service was a bit confusing due to language barriers, but the staff was helpful in guiding us around the city and arranging transportation.
Location
9.0
The location couldn't be better, just a stone's throw away from South Kensington tube station, making it easy to explore London and enjoy the nearby restaurants and cafes.
Dining
7.0
While the dining options were limited, the quality was good. However, a few more choices would have made the experience better.
Facilities
7.0
The facilities were decent overall, but there is room for improvement in certain areas.
Location
Language barriers
Show more
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Check-in
05Jun2025
Check-out
06Jun2025
Rooms and Guests2 Guests, 1 room